PLEASE NOTE: Logitech is the company that makes Harmony TV remote control devices. That company can be found at www.logitech.com. We do NOT provide support these devices.
If I am from a current client, how do I get help?
- On the Web – Client Portal
Log into the Client Access Portal
Click “New Service Ticket” to submit a new ticket. This will also send notifications to our support personnel.
To request a Client Access Portal login, please contact our office.
- By Email
Email – firstname.lastname@example.org
Please indicate a simple title of the request in the subject of the message, and include all possible details in the body of the message.
- By Phone – (312) 526-3363
After listening to the greeting, push 2 to be routed to a client support representative. If possible, please submit a ticket in the Client Access Portal or email your request before you call.
Start a Remote Support Session
We can remote control any managed computer at any time. For any other computers, when instructed, please open Internet Explorer, and click on the following link – Remote Control Me